AME Aftermarket SIOP

Role Purpose

The Sr. Manager, AME Aftermarket SIOP Lead is accountable for end-to-end SIOP (Sales, Inventory & Operations Planning) leadership across the AME Aftermarket business. This role drives regional alignment of demand, supply, and inventory strategies to achieve best-in-class service levels, working capital efficiency, and operational predictability.

As a key regional leader, this role not only governs the SIOP cadence but also shapes strategy, drives transformation, and standardizes processes across diverse markets, enabling scalable and data-driven decision-making.

Key Responsibilities

1. Regional SIOP Leadership & Governance

·                Own and lead the AME Aftermarket SIOP process (L1–L3), ensuring a consistent, disciplined monthly cadence.

• Establish strong governance, including decision rights, escalation framework, and KPI transparency.
• Drive adoption of standard processes, templates, and KPIs across all AME markets.
• Facilitate Executive SIOP reviews, ensuring clear articulation of risks, trade-offs, and decisions required.

2. Integrated Business Planning & Decision Making

·                Lead cross-functional alignment across Demand, Supply, Procurement, Logistics, Finance, and Commercial teams.

• Ensure a single integrated, financially aligned plan (volume, revenue, inventory, and capacity).
• Drive structured trade-off decisions balancing service, cost, and working capital.
• Act as the point of escalation for major demand-supply imbalances and customer risks.

3. Inventory & Working Capital Strategy

·                Define and deploy regional inventory strategy, including segmentation (ABC/XYZ, critical spares, lifecycle).

• Drive improvements in inventory turns, linearity, and excess & obsolete (E&O) reduction.
• Establish robust safety stock governance and replenishment policies across distribution networks.
• Lead regional initiatives to optimize multi-echelon inventory positioning.

4. Service Performance & Customer Commit Reliability

·                Own regional performance on OTIF, fill rate, and backorder management.

• Implement structured service recovery and prioritization frameworks during supply constraints.
• Partner with Commercial teams to align customer promise strategies and service level agreements.
• Improve predictability and responsiveness of aftermarket service delivery.

5. Scenario Planning & Risk Management

·                Develop forward-looking scenario plans (demand shifts, supply disruptions, capacity constraints).

• Quantify impact across revenue, margin, and cash flow to support decision-making.
• Identify and mitigate key risks related to suppliers, logistics, geopolitical constraints, and market volatility.
• Lead crisis response coordination during supply shocks.

6. Transformation & Continuous Improvement

·                Drive SIOP maturity roadmap across AME (process, tools, and organizational capability).

• Reduce reliance on manual interventions through data discipline, parameter governance, and system enablement.
• Partner with Digital/IT to enhance planning tools, reporting automation, and analytics capabilities.
• Coach markets to shift from reactive execution to proactive, data-driven planning.

7. Leadership & Stakeholder Influence

·                Act as a regional thought leader and trusted advisor to senior leadership.

• Influence without authority across a matrix, multi-cultural organization.
• Develop and mentor planning teams across regions to build SIOP capability and ownership.
• Foster a culture of accountability, transparency, and continuous improvement.

Key Stakeholders

·                AME Commercial & Service Leadership

• Demand & Supply Planning Teams
• Procurement / Supplier Management
• Manufacturing & Sourcing
• Logistics & Customer Service
• Finance / FP&A
• Global SIOP / IBP COE

Success Metrics (KPIs)

Business Outcomes

·                Service Level: OTIF / Fill Rate / Backorder Reduction

• Inventory: Turns, DOH, E&O reduction, Linearity
• Forecast Quality: Accuracy (MAPE), Bias reduction
• Financial Impact: Working capital improvement, revenue risk mitigation

Process Effectiveness

·                SIOP adherence & decision cycle time

• Plan stability and execution reliability
• Cross-functional alignment and issue closure rate

Required Qualifications

·                Bachelor’s degree in Supply Chain, Engineering, Business, or related field

·                10+ years of experience in supply chain, planning, or operations

• Proven leadership of SIOP / IBP processes at regional or global level
• Strong experience in Aftermarket / service parts supply chain (highly preferred)
• Demonstrated ability to influence senior stakeholders and drive cross-functional alignment
• Strong analytical capability and financial acumen

Preferred Qualifications

·                Experience managing multi-country complex distribution networks (AME region preferred)

• Background in inventory optimization, service parts planning, and lifecycle management
• Exposure to digital planning tools (SAP/APO/IBP, Kinaxis, Oracle, Power BI, etc.)
• Lean / Six Sigma or supply chain certification (APICS, IBF)

Core Competencies

·                Strategic thinking with execution discipline

• Data-driven decision making
• Influencing & stakeholder management
• Strong communication (executive-level storytelling)
• Change leadership and transformation mindset

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.