HR Director, RLCS North Asia

About Carrier

Enhancing the Lives We Live and the World We Share
Carrier exists to make life better—for people and the planet. We create spaces where people can thrive—comfortably and sustainably. Our intelligent climate and energy solutions power homes, schools, hospitals, and supply chains. By addressing global needs for comfort, cleaner air, and sustainable energy, we’re driving progress and protecting what matters most, today and for the future we share.

Global Leader in Intelligent Climate and Energy Solutions
Carrier is transforming how the world manages climate and energy—leading with innovation, advancing sustainability, and improving lives. Our vision drives us to develop cutting-edge solutions that make buildings healthier, homes more comfortable, and supply chains more resilient.

Global Facts:

• Global Revenue 2024: USD 22.49 billion
• Headcount: ~53,000 employees
• Global reach: 75+ brands, 100+ new products annually for nine consecutive years, 14,000+ active and pending patents, serving customers in 160+ countries

Business Context: RLCS Home Comfort Solutions

Carrier RLCS business in Greater China generates around USD 1Bn in revenues, offering home central ACs, heating systems, floor heating, fresh air solutions, IoT connectivity, and more. The business spans residential and light commercial segments, primarily through projects and retail sales, and includes Carrier, Toshiba, and Viessmann brands.

Role Purpose

The HR Director for RLCS North Asia will serve as a strategic HR business partner to the RLCS leadership team, driving people strategies that enable growth, transformation, and operational excellence across VRF and VWV air-conditioning businesses (Toshiba, Carrier, Giwee brands) and Viessmann home comfort heating solutions in North Asia.

Key Responsibilities

• Partner with RLCS leadership to drive organizational transformation and culture change, ensuring alignment with Carrier’s vision and values.
• Lead workforce planning, talent acquisition, and development strategies to support business growth.
• Champion change management initiatives through deep business partnering, enabling smooth adoption of new processes and behaviors.
• Foster a high-performance, inclusive culture and implement engagement programs to enhance retention and motivation.
• Ensure compliance with labor laws and manage employee relations with professionalism.

KPIs & Success Metrics

• Successful implementation of RLCS transformation roadmap and culture change initiatives.
• Positive improvement in employee engagement and culture alignment.
• Effective execution of change management plans and stakeholder satisfaction.
• Strong talent pipeline and succession planning for key leadership roles.

Qualifications

• Minimum Bachelor’s degree in Human Resources, Business Administration, or related field; MBA is a plus.
• At least 15 years of progressive HR experience, including significant leadership roles supporting commercial/sales teams.
• Strong knowledge of China labor laws and HR best practices.
• Proven ability to influence senior stakeholders and lead organizational change.
• Fluent in English and Mandarin.

Key Competencies

• Strategic Thinking
• Change Leadership
• Business Acumen
• Influencing & Relationship Building
• Results Orientation

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.